Términos del servicio

Welcome to Meditron. These Terms of Service govern your use of the Meditron website, www.medi-tron.com, and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. About Meditron

Meditron operates an online store offering surgical, medical, dental, orthopedic, and veterinary instruments and related products.

Throughout these Terms, the words “Meditron,” “we,” “us,” and “our” refer to Meditron. The words “customer,” “you,” and “your” refer to any person or business using our website or purchasing our products.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for any unlawful or unauthorized purpose.
  • Attempt to interfere with or disrupt the website.
  • Introduce viruses, malware, or other harmful code.
  • Copy, reproduce, or misuse our website content without permission.
  • Use our website in a way that could damage, disable, or impair its operation.

We reserve the right to restrict or terminate access to our website if these Terms are violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, sizes, and other information displayed on our website are accurate.

However, minor differences may occur between product images and the actual product, including differences in appearance, finish, or packaging.

We reserve the right to correct errors, update product information, or change product specifications where necessary.

4. Prices

All product prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors or other inaccuracies. If an incorrect price has been displayed and an order has been placed, we may contact you before processing the order.

Any applicable taxes, customs duties, import charges, or other fees may be the responsibility of the customer depending on the destination country and applicable regulations.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

We reserve the right to accept, decline, or cancel an order where necessary, including in situations involving:

  • Product availability
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Payment problems
  • Shipping restrictions
  • Regulatory or legal requirements

If we cancel an order after payment has been received, we will arrange an appropriate refund.

6. Payment

Payment must be successfully received before an order can be processed, unless another payment arrangement has been agreed with Meditron.

You are responsible for providing accurate billing and payment information.

We are not responsible for delays caused by payment providers, banks, or other financial institutions.

7. Shipping and Delivery

We ship orders to the destinations available at checkout.

Delivery times provided on our website are estimates and may vary depending on destination, shipping carrier, customs clearance, public holidays, and other circumstances outside our control.

Customers are responsible for providing accurate shipping information.

For international orders, customers may be responsible for applicable customs duties, import taxes, clearance charges, or other fees imposed by the destination country.

8. Returns and Refunds

Returns are accepted only for products that are faulty or defective, subject to our Refund and Return Policy.

If a product is confirmed to be faulty, Meditron will cover the reasonable cost of returning the item in accordance with our return instructions.

For full details, please refer to our Refund and Return Policy.

9. Product Use

Our products are intended for their stated professional, medical, surgical, dental, orthopedic, or veterinary applications.

Customers are responsible for ensuring that products are suitable for their intended use and are used by appropriately trained or qualified professionals where required.

Customers are also responsible for following applicable instructions, professional standards, sterilization requirements, maintenance procedures, and local regulations.

10. Intellectual Property

All content on www.medi-tron.com, including:

  • Logos
  • Product images
  • Photographs
  • Graphics
  • Text
  • Product descriptions
  • Designs
  • Videos
  • Branding

is owned by or licensed to Meditron unless otherwise stated.

You may not reproduce, modify, distribute, copy, or commercially use our content without our prior written permission.

11. Third-Party Services and Links

Our website may contain links to third-party websites, payment providers, shipping services, or other external services.

Meditron is not responsible for the content, availability, security, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

12. Limitation of Liability

To the extent permitted by applicable law, Meditron will not be responsible for losses or damages resulting from misuse of products, unauthorized modifications, improper handling, or use of products contrary to their intended purpose.

Nothing in these Terms is intended to exclude or limit any liability or consumer rights that cannot legally be excluded or limited under applicable law.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

14. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

15. Governing Law

These Terms are subject to the applicable laws governing Meditron and its transactions with customers.

Where mandatory consumer protection laws apply to a customer based on their location, those rights remain unaffected by these Terms.

16. Contact Us

If you have questions regarding these Terms of Service, an order, or our products, please contact us